The Chief AI Officer Show

In this episode of The Chief AI Officer Show, Ben speaks with Matt Lewis, Global Chief Artificial and Augmented Intelligence Officer at Inizio Medical, to explore the transformative role of AI in the life sciences industry. Matt shares invaluable insights on the critical importance of harmonizing internal narratives to ensure consistent communication. 

 

Matt gives his perspective on how generative AI can significantly enhance the capabilities of medical writers by providing comprehensive research and draft recommendations. He also discusses the importance of involving both champions and detractors early in the AI implementation process to ensure successful ad...

In this episode of Chief AI Officer, Ben speaks with Philipp Herzig, Chief AI Officer at SAP SE. They explore the current state of enterprise AI, discussing its potential for transformative business outcomes and the challenges companies face in implementation.

Philipp shares his thoughts on responsible AI practices, emphasizing the importance of transparency, bias mitigation, and explainability in AI deployment. Additionally, he highlights the essential skills for AI leadership, including the need for strong soft skills, a comprehensive strategy, and a customer-centric approach.

 

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How enterprises are experimenting with AI...

In this episode of Chief AI Officer, Ben speaks with Peter Voss, Founder, CEO, & Chief Scientist of Aigo.ai, to explore the current state of AI and its practical applications in enterprises. Peter shares his insights on the limitations of large language models, highlighting issues such as hallucinations, the black-box nature of these systems, and the finite scalability of training data, all of which mean a human will still need to be in the loop if these LLMs are to be implemented as business tools. 

 

He also delves into the future of cognitive AI, discussing ho...

In this episode of Chief AI Officer, Ben speaks with Steven Hall, President and CAIO of ISG (Information Services Group) for the Europe, Middle East, and Africa region. Steven talks about the transformative impact of AI on businesses and dives into the "Cambrian Explosion of AI," explaining how rapid innovation and significant investments are reshaping the tech landscape. 

He also discusses the role of generative AI in accelerating software development, enhancing features and improving efficiency. Steven emphasizes the importance of a robust data strategy to maximize AI’s value and drive business success.

 

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In this episode of Chief AI Officer, Ben speaks with Barclay R. Brown, AI Researcher, Expert, and Thought Leader, about the transformative potential of AI, particularly for engineers. Barclay is the author of Engineering Intelligent Systems and Associate Director of AI Research at Collins Aerospace. 

Barclay shares his insights on effective prompting techniques for large language models, discusses innovative AI applications in the aerospace industry, and explores the future of generative AI on personal devices. He also provides practical advice on measuring and achieving ROI with AI projects and emphasizes the importance of detailed prompts in obtaining ac...

In this episode of Chief AI Officer, Benjamin speaks with Guillaume Laporte, Chief AI Officer at Foundever, a global leader in customer experience solutions. Guillaume shares his personal journey of discovering AI's potential, his strategies for driving AI innovation within a traditional contact center company, and the dynamic approach his team takes in integrating AI technologies to enhance customer interactions. 

Guillaume also explains how Foundever navigates the build vs. buy dilemma, addresses job displacement concerns, and envisions the future of AI in the CX industry. 

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Guillaume Laporte's first realization of AI's potential th...

In this new episode of The Chief AI Officer Show, Benjamin speaks with Nils Janus, Chief AI Officer at Covestro, who dives deep into the integration of AI into industrial manufacturing. Nils discusses the current state of AI, challenges faced in balancing automation with the need for human eyes and hands on certain points of the process, and the strategic steps for AI implementation. 

He explains the three-stage framework and hybrid approach that have helped Covestro to leverage AI effectively. Nils also reflects on the importance of transitioning human-system interactions to human-AI interactions, aiming to enhance efficiency a...

In this inaugural episode of The Chief AI Officer Show, Benjamin speaks with Mark Daley, Chief AI Officer at Western University, who is the first ever CAIO at a higher education institution. Mark shares his four-element strategy for AI integration: education, empowerment, experimentation, and execution. He discusses specific AI applications at the university, such as an organizational chatbot that can point students where they need to go for specific needs.

Mark talks about ethical considerations in AI use, highlighting the importance of responsible implementation. He also touches on the potential impact of AI on education, research, and...