In a world full of negative news the goal of this podcast is to shed some light on the positive and to recognize and give attention to the people who are the true Heroes in society. I am Lisa Falzone your Security Heroes podcast host. Our aim, connects listeners to real-life heroes in the security world. We explore the challenges and successful strategies of these heroic figures to resolve issues which unravel under highly stressful conditions. Sponsored by Athena Security.
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In this episode of Security Heroes, host Lisa Falzone is joined by IAHSS Past President Brine Hamilton. They discuss the security differences between the US and Canada, the challenges facing security professionals in 2024, and the resources that IAHSS can offer to help them. In this episode of Security Heroes, host Lisa Falzone is joined by IAHSS Past President Brine Hamilton. Brine has worked in the security industry for over a decade and a half, from working frontline security at hospitals, to overseeing and coordinating security operations across multiple facilities for larger healthcare networks. He has taught courses on Protection Security...
Episode 26 • 5 September 2024 • 14m and 49s
In this episode of Security Heroes, host Lisa Falzone is joined by workplace violence prevention expert Kim Urbanek. Kim is a Master Level Instructor in Crisis Prevention, and the co-author of the Workplace Violence Prevention Handbook for Healthcare. For 15 years, she has worked in Senior Leadership for Edward-Elmhurst Health's Public Safety program, and now advises other organizations on how to prevent workplace violence as an independent consultant. Join them as they: * Examine the lack of good data on what causes workplace violence * Explore why healthcare is especially prone to workplace violence * Enumerate the 4 different types of workplace violence * Discuss some...
Episode 25 • 15 August 2024 • 35m and 1s
In this episode of Security Heroes, host Lisa Falzone is joined by Bonnie Michelman, Vice President and Chief Security Officer at Mass General Brigham, a hospital offering both diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. She is responsible for managing security and mitigating risks for patients, staff, visitors, facilities, research, and assets across a network of 15 hospitals, numerous satellite sites, and a workforce of over 80,000.
Join them as they:Discuss the diversity within the security fieldExplore the evolution of security over the past few years and how much it’s improvedExamine why the...
Episode 23 • 5 July 2024 • 36m and 36s
In this episode of Security Heroes, host Lisa Falzone is joined by UMMC's Behavioral Response Team, consisting of Sgt. Shaun Hiley, Officer Garry Lee, Officer Shanice Mays, and Officer Sharkey Ford, Jr.. Sgt. Hiley has decades of experience as a police officer, and spearheaded the program with Officer Lee, whose background includes the Air Force and National Guard in addition to policing. They selected Officers Ford and Mays as well-suited to join the team, and the four of them rotate in shifts to de-escalate potentially violent situations on the UMMC campus.
Join them as they:
* Co...
Episode 22 • 20 June 2024 • 23m and 30s
Michael is the former CSO and Chief Knowledge Officer at ASIS International, and provides security consultancy through his company GIPS (Global Insights in Professional Security). We brought him on to discuss the recent shooting incident at Riverside Regional Medical Center, and Michael was kind enough to: * Explain why preventing tragedies at hospitals is so difficult * Suggest how hospitals can reduce their risk of such tragic incidents * Discuss the value of weapons detections systems * Explore the need to balance security with easy access * Address the importance of not letting bias cloud threat recognition * Examine the role of lockdowns and the preparation...
Episode 21 • 6 June 2024 • 14m and 42s
healthcare security at CoSecure. Drew is a Certified Protection Professional with over two decades of security management experience, ranging from nightclubs to the Mayo Clinic. He previously founded the Security Advisors Consulting Group, and continues to serve as a security consultant. Join them as they: * Explore how healthcare security has evolved from "gates and guards" to enterprise-level risk management * Address the spike in workplace violence post-COVID * Dispel the myth that hospitals can't screen every single visitor * Recount how Drew's team narrowly prevented an active shooter incident * Discuss how campuses can save money while also improving security * Explain how organizations need...
Episode 20 • 30 May 2024 • 31m and 40s
In this episode of Security Heroes, host Lisa Falzone is joined by Stacey Porter, of Porter Global Security. Stacey has a distinguished security career, ranging from the US Department of Homeland Security, to his service as an Air Marshal, to his time as a member of the Secret Service. He has harnessed that experience to become an expert security consultant. Join them as they: * Consider an outside-in approach to vulnerability assessments * Enumerate questions schools need to be asking in a time of school shootings * Discuss the role of technology in airport security * Share Stacey's experience working at the White House...
Episode 19 • 16 May 2024 • 23m and 11s
In this episode, Todd explains how purposeful rounding builds rapport between security and staff, so that staff feel comfortable in reporting and escalating incidents so that security can address them before they become a larger problem. Todd also shares his experiences with some extreme situations -- from the first violent patient he dealt with in the emergency department, to a gunfight he had during his time as a police officer -- and explains how his policing background helps him maintain calm under pressure.
Episode 18 • 18 April 2024 • 23m and 53s
Our conversation with Chuck ranges from his most heroic stories -- such as the time he saved an officer's life as a young 16-year old riding patrol -- to his insights on the importance of relationships in the security industry.
In this episode, Chuck will teach you:
* The difference between cover and concealment
* The most important part of being an officer
* The importance of risk management (which he learned from losing $10,000 on a big risk)
* The balance between protecting kids and giving them space to have growth experiences
* The dangers of criminalizing the...
Episode 17 • 3 April 2024 • 54m and 34s
In this episode of Security Heroes, host Lisa Falzone is joined by Michael Gips, of Global Insights in Professional Security (GIPS). Michael was formerly the Senior Editor of Security Management Magazine, served as Director and VP of Strategic Operations at ASIS International, and is now an internationally recognized security consultant who has served on many advisory boards to share his insights on the evolving world of security.
Join them as they:
* Explore how a desire to help people moved Michael from law to security
* Reconsider the role of non-security personnel in security
* Delve into t...
Episode 16 • 21 March 2024 • 26m and 36s
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