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Launching new products inside big organisations - Hannah Gibson on The Product Experience

Launching new products inside big organisations - Hannah Gibson on The Product Experience

The Product Experience 20 July 2022

Episode Description

What's it like launching new products within a big organisation like Ocado? In this weeks' podcast Lily and Randy sat down with Hannah Gibson, Chief Product Officer at Ocado Technology to discuss her experiences in product management over the past 10 years at her organisation, and the key lessons learned from launching a new product inside a much bigger establishment. 

Featured Links: Follow Hannah on LinkedIn and Twitter | Work with Hannah! | Ocado

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Rerun: Breaking the Internet - Sudhir Venkatesh

Rerun: Breaking the Internet - Sudhir Venkatesh

We initially ran this episode back in May, but that was before Frances Haugen came forward as the Facebook whistleblower.  Our guest, Columbia University sociologist Sudhir Venkatesh, worked in the same area of Facebook as Haugen (civic integrity), albeit years earlier; he also held a similar role at Twitter.    We asked him to join us on the podcast to help understand how product people can do great things without fundamentally breaking the internet. Featured Links: Follow Sudhir on LinkedIn and Twitter | Sudhir Breaks the Internet Podcast | Signal: The Tech and Society Lab at Columbia University | Guy Rosen - VP Integrity at Facebook | Front Porch Forum | Civic Signals

27 October 2021 43m and 5s


Outcome-Driven Product Teams - Becky Flint

Outcome-Driven Product Teams - Becky Flint

We've talked about avoiding and escaping feature factories a number of times—but how do you take the next step, to become an outcome-driven product organisation? Becky Flint, CEO at Dragonboat, was able to provide all of the answers — after all, she built the product portfolio organisations at Paypal, Shutterfly, and others. Featured Links: Follow Becky on LinkedIn and Twitter | Dragonboat | 'Outcomes Over Outputs' - Josh Seiden on The Product Experience | 'Another Side of the Rocks, Pebbles and Sand Story' piece by Aditya Kothadiya | Dragonboat is hiring - work with Becky Support our sponsors Give Sprig (formerly Userleap) a try for free by visiting Sprig.com to build better products.

20 October 2021 41m and 36s


An introduction to impact mapping - Tim Herbig

An introduction to impact mapping - Tim Herbig

Evolving your organisation from a feature factory to becoming outcome-focused is a challenge many of us have faced - but how do you actually do it? Impact Mapping is a great way to help take stakeholders and teams from focusing on the how-to the what and why.  We asked consultant, trainer and author Tim Herbig to give us the crash course on the topic, including how to get people to understand the difference between an Impact, an Output, and an Outcome. Featured Links: Follow Tim on LinkedIn and Twitter | Tim's Website | Read Tim's 'Using Impact Mapping to Navigate Product Discovery' piece | 'Idea Prioritization with ICE and the Confidence Meter' by Itamar Gilad | Gojko Adzic's book 'Impact Mapping: Making a Big Impact with Software Products and Projects'

13 October 2021 33m and 47s


The data says your website sucks - Rachel Obstler

The data says your website sucks - Rachel Obstler

Why do good people make bad products? You know the feeling: you're trying to complete a transaction on someone else's site or app,and it Just. Does. Not. Work. You wonder who the poor product manager is for it - or if there even is one. And then you remember the last time you sat in on customer support calls, and how hard your own product can be to use.  How does this happen? We chatted with Rachel Obstler, Heap's VP of Product, to understand how we can use metrics to suck less. Featured Links: Follow Rachel on LinkedIn and Twitter | Heap | 'Why Every UX Designer Should Be a Data Analyst'  Modus article

6 October 2021 37m and 58s


Clean up your Mess: Working with IA - Abby Covert

Clean up your Mess: Working with IA - Abby Covert

Back in the dark ages of web design — back when the job title Webmaster was a thing — every team included someone who specialised in Information Architecture (IA). These days, that work is often considered to be part of UX, but that can mean that we're not doing the job well enough. Abby Covert joins us on the podcast to chat about why IA is important, how and when we should work with Information Architects, and how you can incorporate the principles and lessons from the discipline into your work. Featured Links: Follow Abby on LinkedIn and Twitter | Abby's Website | Abby's first book 'How To Make Sense Of Any Mess: Information Architecture For Everybody' | Pre-order Abby's forthcoming  book 'Stuck: The Purpose, Process And Craft Of Diagramming' | Max Cohn's 'Karl Marx Visits The Cheesecake Factory' | IHOP's omelette pancake batter secret feature at Huffington Post

29 September 2021 39m and 28s


Who does what? Organising your product teams - Mike Hudack

Who does what? Organising your product teams - Mike Hudack

We always encourage people to experiment with their product development techniques - but experimenting with your team can be a step too far.  We talked with Monzo Chief Product Officer Mike Hudack (ex-Facebook, Deliveroo) about how he approaches this: what's worked and what hasn't, avoiding cross-team dependencies, communication & collaboration, and much more. Featured Links: Follow Mike on LinkedIn and Twitter | Molly Graham's 'Give Away Your Legos' and Other Commandments for Scaling Startups Blog | Work with Mike at Monzo - he's hiring! Support our sponsors Give Sprig (formerly Userleap) a try for free by visiting Sprig.com to build better products.

22 September 2021 36m and 45s


The view from the C-Suite - Tanya Cordrey

The view from the C-Suite - Tanya Cordrey

We've all had the experience of presenting to the leadership team - but what do they say about you when you leave the room?  What's it like to work at that level? And how do you get promoted to the C-suite? We talked with experienced product & boardroom vet Tanya Cordrey about all of this - and much more - for this week's podcast. Featured Links: Follow Tanya on LinkedIn and Twitter | Jörg Malang Five Ways of Becoming a Respected Product Leader in the C-Suite | The Guardian

15 September 2021 37m and 23s


Conducting user research at scale - Kenton Hansen

Conducting user research at scale - Kenton Hansen

When we sat down with Roll20.net Product Director Kenton Hanson for this week's podcast, we were hoping to hear tales of how he and his  product team (or band of adventurers!) went on quests to conduct user research. We wanted to hear about dodging orcs and dragons (stakeholders) while collecting  treasure (insights). Instead, we learned that it's only Roll20's marketing team that cast spells.  But we also learned a lot about conducting research for such a large, passionate community, qualifying candidates, sharing learnings, and much more. Featured Links: Follow Kenton on LinkedIn and Twitter | Kenton's Website | Roll20 | Patrick Lencioni's teamwork system The 5 Dysfunctions of a Team | Erika Hall's book Just Enough Research  Give Sprig a try for free by visiting Sprig.com to build better products.

8 September 2021 32m and 46s


Identifying and multiplying your best customers - Tamara Grominsky

Identifying and multiplying your best customers - Tamara Grominsky

We all want more customers - but being able to understand who your best customer segments are, prioritise for them, and then land more of them?  That's a game-changer. We talked with Tamara Grominsky (Unbounce's VP of Strategy) about some easy-to-implement techniques that will help you do just that. Featured Links: Follow Tamara on LinkedIn and Twitter | Tamara's Website | Unbounce Segmentation Presentation | Strategyzer's canvas:  How to Capture Customer Jobs, Pains, & Gains that aren't Subjective | Forbes' Guide to the Van Westendorp Pricing Model | Profitwell's Patrick Campbell wrote about  Pricing for Bottom Line Growth Give Sprig a try for free by visiting Sprig.com to build better products.

1 September 2021 35m and 30s


Getting started with User Story Mapping - Jeff Patton

Getting started with User Story Mapping - Jeff Patton

There's nothing more useless to a Product team than a big backlog.  Bringing backlogs to life - making them usable, relevant, and getting value from them - is something that transforms ordinary teams into extraordinary ones.  To guide us on how to do that, we asked Jeff Patton - creator of User Story Mapping - to join us on the podcast. Featured Links: Follow Jeff on LinkedIn and Twitter | Jeff's upcoming Training Sessions | Buy Jeff's book 'User Story Mapping' | Alistair Cockburn's book 'Writing Effective Use Cases' Give UserLeap a try for free by visiting UserLeap.com to build better products.

25 August 2021 39m and 1s


What's your emergency? - Nathan Henry

What's your emergency? - Nathan Henry

There's no better training ground than working in Emergency Services for learning how to  deal with stress, uncertainty, prioritisaton with imperfect information, and challenging stakeholders - all skills that are key to working in Product.  Nathan Henry joins on the podcast this week to chat about how he levereges the skills he developed as a 911 Operator.  Featured Links: Follow Nathan on LinkedIn and Twitter | Brené Brown's 'Rising Strong' book | Work with Nathan at Postlight | A day in the life of a 911 Dispatcher video Give UserLeap a try for free by visiting UserLeap.com to build better products.

18 August 2021 39m and 19s


Lessons From Building the UK's Test and Trace App - Randeep Sidhu

Lessons From Building the UK's Test and Trace App - Randeep Sidhu

As product people, it's important for us to love our products, our customers, and the problems we're trying to solve. (though not in that order!).  A lot of the time, though, we're not really working on something truly important. That's not the case for Randeep Sidhu—he got a call to help rescue the UK's Covid-19 app, dropped everything, and dove in. In this episode sponsored by UserLeap, he joined us on the podcast to talk about what that was like, what he learned, and how he built a team and re-launched the product in just 6 weeks. Featured Links: Follow Randeep on LinkedIn and Twitter|NHS Covid-19 App | Gov.UK NHS Covid-19 App Privacy Notice | Understanding the Impact of Covid-19 on BAME Groups NHS Data Report Give UserLeap a try for free by visiting UserLeap.com to build better products.

11 August 2021 36m and 27s


Challenges In Product - Merissa Silk

Challenges In Product - Merissa Silk

Over the last 15 years, Merissa has gone from New York media to Australian finance to German fintechs - with a number of stops in between.  She joins us on the podcast to talk about what she's learned along the way, including:  from working in different cultures & industries,  influencing executives, knowing if you want to be a people manager, and more! Featured Links: Follow Merissa on LinkedIn and Twitter|Merissa's article 'Bringing product thinking to any team' | Merissa's article 'How to win at remote product management - Covid 19 edition' | Merissa's article 'Experiment like a boss' | Merissa's New Feature Template form  | Roman Pichler's Decision Making Chart  | Ken Norton's blog post,  'It's time to fight for a dual product management career path'  UserLeap Give UserLeap a try for free by visiting UserLeap.com to build better products.

4 August 2021 47m and 15s


Empowering Teams in Business Transformations - Martina Hodges-Schell & Teresa Leighty

Empowering Teams in Business Transformations - Martina Hodges-Schell & Teresa Leighty

What holds most Product people back?  Hint: it's not ability. For this week's podcast, we talked with Martina Hodges-Schell and Teresa Leighty about how to make changes in your company's environment that actually work, for you, and your teams. Featured Links: Follow Martina on LinkedIn, Twitter & her Website|Follow Teresa on LinkedIn and Twitter | Heath & Sea | John Chambers article 'The key to business transformation? Empowering your people'

28 July 2021 38m and 2s


Getting to the bottom line of valuation - Giff Constable

Getting to the bottom line of valuation - Giff Constable

Understanding your company's business model is a key skill for all product people - but understanding how that affects your company's valuation is what takes things to the next level.  What are you maximizing for - and how does your pricing model impact that? We talked with Giff Constable (ex-Chief Product Officer,  Meetup) about all this - and much more - for this week's podcast episode. Featured Links: Follow Giff on Twitter and LinkedIn|Giff's Website  | Buy  Giff's book Talking to Humans  | Buy Giff's book Testing with Humans | Giff's Sci-Fi novel Becoming Monday | 7 Powers: The Foundations of Business Strategy book by Hamilton Helmer

21 July 2021 46m and 51s


Creating for Creators - Peter Yang

Creating for Creators - Peter Yang

We all know that solving your customer's problem - in a way that's feasible, viable and usable - is the key to a product's success.  (Or one of them, anyway!) Inherent in that is clearly understanding your users, and their peoblems.  We talked with Peter Yang (Product Lead @ Reddit) about understanding the needs and mindsets of creators, and how to build products for them. Featured Links: Follow Peter on LinkedIn and Twitter|Creator Economy|Build for Creators Course  | Buy Peter's book 'Principles of Product Management'  | Rob Fitzpatrick's book 'The Mom Test'

14 July 2021 34m and 39s


Getting the Max from an MVP - Dan Olsen

Getting the Max from an MVP - Dan Olsen

Want to make a veteran product person sad? Just ask them how they've used MVPs in the past.  Once you get past the sobbing, you're likely to get stories of  the myriad ways that a perfectly good experiment got turned into a v1 release.  It doesn't have to be like that!  Dan Olsen joins us on the podcast to teach Lily & Randy how to actually control the scope of an MVP, guide us through some of his favourites, and why MVP failure can be considered a success. Featured Links: Follow Dan on LinkedIn, Twitter and his Website|Read Dan's The Lean Product Playbook|Types of MVPs | Lean Product Meetup | The original MVP article How to successfully validate your idea with a Landing Page MVP  - and the follow-up,four days later,| A Landing Page is NOT an MVP | Aaron Walter's book Designing for Emotion

7 July 2021 43m and 34s


Making Your Products Trustworthy - Nathan Kinch

Making Your Products Trustworthy - Nathan Kinch

You've optimised your product to solve a problem for your users. You've refined the sales funnel, built for scale, and made sure that accessability is baked in from the start. Great job! But what about ensuring that your customers can trust it?  We talked with Nathan Kinch, an Entrepreneur & Digital Trust Expert, about the big picture - and how you can get started on it, today. Featured Links: Follow Nathan on LinkedIn and Twitter|Greater Than Learning|Greater Than Experience | Data Trust by Design best practices feature at Medium | Open Data Institute Data Ethics Canvas | The Dunning-Kruger Effect explained | Hemingway App | Donella H. Meadows' book Thinking In Systems

30 June 2021 41m and 46s


A culture of safety – Alla Weinberg

A culture of safety – Alla Weinberg

You may have heard about Project Aristotle — an effort by Google that revealed Psychological Safety as the common element in their highest-performing teams. Understanding what that is — and how we can create a culture of safety in our teams — isn’t quite as easy. We spoke with Alla Weinberg, author of A Culture of Safety, about the elements of safety, how to recognise teams that have it, and how to support the teams that don’t. Featured Links: Follow Alla on LinkedIn and Twitter|Spoke & Wheel|Read Alla’s book, A Culture of Safety|David Marquet’s book ‘Turn the Ship Around!’: A True Story of Building Leaders by Breaking the Rules

23 June 2021 42m and 53s


Using maps as part of discovery – Simon Wilson

Using maps as part of discovery – Simon Wilson

We all know that discovery is important — but how it’s done is just as critical. Randy had the chance to collaborate with service design consultant Simon Wilson on a project recently, where mapping formed the basis for much of the discovery work. We invited Simon onto the podcast to talk about this approach. Featured [...] Read more » The post Using maps as part of discovery – Simon Wilson appeared first on Mind the Product.

16 June 2021 36m and 30s


Hire Women! – Debbie Madden [Rebroadcast]

Hire Women! – Debbie Madden [Rebroadcast]

Debbie Madden wants you to make better teams because she knows what she’s doing. The founder and CEO of NYC-based Stride Consulting, Debbie offers practical advice for hiring managers, anyone looking for a new job, or who wants to change the culture in their current organisation. And it’s not just that hiring for diversity is a lofty [...] Read more » The post Hire Women! – Debbie Madden [Rebroadcast] appeared first on Mind the Product.

9 June 2021 53m and 15s


The “Aha moment” – Abdelrahman Wahba [Rebroadcast]

The “Aha moment” – Abdelrahman Wahba [Rebroadcast]

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly—but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment”. Now based in Berlin as the Chief Product Officer for the Offerista Group, [...] Read more » The post The “Aha moment” – Abdelrahman Wahba [Rebroadcast] appeared first on Mind the Product.

2 June 2021 47m and 24s


Product Management: What is the job, really? – Christian Idiodi

Product Management: What is the job, really? – Christian Idiodi

The job of a Product person is hard to define. We’re a little of everything, depending on the day and what’s needed. The one thing we can all agree on is that it’s never really done. Christian Idiodi—partner at Silicon Valley Product Group—joins us on the podcast to break down what’s expected of us, what [...] Read more » The post Product Management: What is the job, really? – Christian Idiodi appeared first on Mind the Product.

26 May 2021 41m and 45s


Breaking the internet – Sudhir Venkatesh

Breaking the internet – Sudhir Venkatesh

In 2008, Columbia University sociologist Sudhir Venkatesh published his first book, Gang Leader for a Day: A Rogue Sociologist Takes To The Streets. A few years later, that got the attention of  Mark Zuckerberg, which led to a role working in Integrity for Facebook, and later, as Director of Social Science Research and Health Research [...] Read more » The post Breaking the internet – Sudhir Venkatesh appeared first on Mind the Product.

19 May 2021 42m and 57s


How to create a product strategy – Nacho Bassino

How to create a product strategy – Nacho Bassino

In his new book, Product Direction: How to Build Successful Products at Scale with Strategy, Roadmaps, and Objectives and Key Results (OKRs), Xing Product Director Nacho Bassino details the parts of the job that any senior product person needs to master – but which are really difficult to learn before you’re responsible for them.  We chatted [...] Read more » The post How to create a product strategy – Nacho Bassino appeared first on Mind the Product.

12 May 2021 36m and 28s


Building for success at every stage of product development – Cait O’Riordan

Building for success at every stage of product development – Cait O’Riordan

Building and managing products is hard. Building an organisation that manages existing products, and is optimised to build new ones is exponentially harder — which is why we spoke with Cait O’Riordan, Chief Product and Information Officer at the Financial Times, for this week’s podcast. A veteran of the BBC and Shazam, she’s now working [...] Read more » The post Building for success at every stage of product development – Cait O’Riordan appeared first on Mind the Product.

5 May 2021 39m and 46s


Designing for Cognitive Bias – David Dylan Thomas

Designing for Cognitive Bias – David Dylan Thomas

Monika Turska defines the job of a Product Manager as someone who helps make better decisions, faster. But making the right decisions—whether it’s the ones that we’re actively making, or the ones we’re empowering our algorithms to make—requires a real understanding of the environment they’re being made in. We asked Design for Cognitive Bias author, [...] Read more » The post Designing for Cognitive Bias – David Dylan Thomas appeared first on Mind the Product.

28 April 2021 40m and 47s


Product and VC: What You Need to Know – Dharmesh Raithatha

Product and VC: What You Need to Know – Dharmesh Raithatha

For many product people, it’s a dream to get in early at a startup — or to start their own. Unless you have the ability to bootstrap, that means you’ll need access to money, which often means working with venture capital. That can be a mysterious and scary world, so we asked Dharmesh Raithatha, CPO [...] Read more » The post Product and VC: What You Need to Know – Dharmesh Raithatha appeared first on Mind the Product.

21 April 2021 41m and 54s


Cracking the PM Career – Jackie Bavaro on The Product Experience

Cracking the PM Career – Jackie Bavaro on The Product Experience

When we talk about product strategy, we often go back to the double diamond approach: identify the problem that you need to solve, then work on creating & optimising a solution for it. There’s a similar approach to Product careers — first, we need to get the job, then we need to excel in it.  [...] Read more » The post Cracking the PM Career – Jackie Bavaro on The Product Experience appeared first on Mind the Product.

14 April 2021 38m and 52s


Remote Research – Anna Lee Anda on The Product Experience

Remote Research – Anna Lee Anda on The Product Experience

For most of us, the way that we conduct user research has been different during a year of lockdowns.  Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. She joined us on the podcast to talk [...] Read more » The post Remote Research – Anna Lee Anda on The Product Experience appeared first on Mind the Product.

7 April 2021 38m and 24s


Metrics of Success – Rik Higham on The Product Experience

Metrics of Success – Rik Higham on The Product Experience

We all know that we need to measure what matters; that if it’s not measured, then it’s not managed. We know that we need to have a North Star; that we need to run A/B tests; and that A/B tests are awful. We also know there’s a massive difference between what we read in the [...] Read more » The post Metrics of Success – Rik Higham on The Product Experience appeared first on Mind the Product.

31 March 2021 36m and 35s


Pricing Strategy for Product Dummies  – Fanni Fejes on The Product Experience

Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience

How much should you be charging? Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. In this episode, sponsored by Hotjar, listen [...] Read more » The post Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience appeared first on Mind the Product.

24 March 2021 29m and 57s


Estimating Complexity – Liz Keogh on The Product Experience

Estimating Complexity – Liz Keogh on The Product Experience

Estimation is a dark art — get it wrong, and your stakeholders will never forget (or forgive). We talked with agile consultant Liz Keogh about how to get this right, who estimates are for, her invaluable scale for estimating complexity, and how to pronounce the word Cynefin. In this episode, sponsored by Hotjar, listen to learn [...] Read more » The post Estimating Complexity – Liz Keogh on The Product Experience appeared first on Mind the Product.

17 March 2021 34m and 59s


Managing Internal Tools – Emily Patterson on The Product Experience

Managing Internal Tools – Emily Patterson on The Product Experience

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. It’s no wonder that we don’t talk about it very often. But they’re the key to making lots [...] Read more » The post Managing Internal Tools – Emily Patterson on The Product Experience appeared first on Mind the Product.

10 March 2021 33m and 17s


Getting Started with JTBD – Mike Belsito on The Product Experience

Getting Started with JTBD – Mike Belsito on The Product Experience

One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. The last time we sat down to do this for the podcast, we decided to use the Jobs To Be Done approach, which led to a key question: how might we power up our JTBD [...] Read more » The post Getting Started with JTBD – Mike Belsito on The Product Experience appeared first on Mind the Product.

3 March 2021 39m and 10s


Putting OKRs at the Centre – Natalija Hellesoe on The Product Experience

Putting OKRs at the Centre – Natalija Hellesoe on The Product Experience

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group that have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Center, joins us on the podcast to chat about taking your practice to the [...] Read more » The post Putting OKRs at the Centre – Natalija Hellesoe on The Product Experience appeared first on Mind the Product.

24 February 2021 39m and 11s


Building Accessible Products – Jonathan Hassell on The Product Experience

Building Accessible Products – Jonathan Hassell on The Product Experience

Accessibility is one of those things that we all know we should do, but are rarely confident that we’ve done it well.  To get over that hump, we talked with Prof Jonathan Hassell about how and when to embed and test for accessibility (or a11y!), when you can skip it, and how to convince stakeholders [...] Read more » The post Building Accessible Products – Jonathan Hassell on The Product Experience appeared first on Mind the Product.

17 February 2021 53m and 31s


Public Service Product Management – Tom Loosemore on The Product Experience

Public Service Product Management – Tom Loosemore on The Product Experience

Over the last decade in the public sector, there’s been a global explosion in citizen and resident-centered design and development, with movements in the UK, Estonia, Australia, Canada, USA, and many more strengthening their approaches. Where it’s been done well, it’s made a huge difference.  At the same time, civil services are always facing budget [...] Read more » The post Public Service Product Management – Tom Loosemore on The Product Experience appeared first on Mind the Product.

10 February 2021 46m and 32s


Lifting the Feature Factory Boulder – Katie Saindon on The Product Experience

Lifting the Feature Factory Boulder – Katie Saindon on The Product Experience

Startups, scale-ups, and unicorns get all the press – but there are an awful lot more product people working at large organisations. Katie Saindon, Senior Manager of Product Management at GE Healthcare, is one of them. Working on their digital products and platforms, she’s learned a lot about how to survive and thrive in a [...] Read more » The post Lifting the Feature Factory Boulder – Katie Saindon on The Product Experience appeared first on Mind the Product.

3 February 2021 36m and 14s


Managing Your Startup Options – Karthik Suresh on The Product Experience

Managing Your Startup Options – Karthik Suresh on The Product Experience

Everyone – or so we’re told – has the dream of joining or founding a hot startup and making their fortune, all while really proving their product chops. Though he’s now a Product Manager at Facebook, Karthik Suresh co-founded Altrest and grew Craft.io from an early stage. He joins us on the podcast to share [...] Read more » The post Managing Your Startup Options – Karthik Suresh on The Product Experience appeared first on Mind the Product.

27 January 2021 38m and 11s


The Stages of Startups – Georgie Smallwood on The Product Experience

The Stages of Startups – Georgie Smallwood on The Product Experience

Startups are often talked about as if they’re all the same, as if experience in one is directly transferable to another.  Georgie Smallwood, Chief Product Officer at Tier Mobility, joined us on the podcast to chat about the differences in working for earlier stage companies and those that are scaling up. She covers why she [...] Read more » The post The Stages of Startups – Georgie Smallwood on The Product Experience appeared first on Mind the Product.

20 January 2021 42m and 43s


The Power of Mentoring – DeVaris Brown on The Product Experience

The Power of Mentoring – DeVaris Brown on The Product Experience

Some of the most successful people we know credit their mentors for making the difference in their careers. We’ve recently heard great talks from the likes of Barry O’Reilly, Marty Cagan, and Gibson Biddle where they talk about having a ‘personal Board of Directors’.  But how do you go about getting a mentor and getting [...] Read more » The post The Power of Mentoring – DeVaris Brown on The Product Experience appeared first on Mind the Product.

13 January 2021 42m and 32s


The Habits of Successful Product Managers – Dave Martin on The Product Experience

The Habits of Successful Product Managers – Dave Martin on The Product Experience

We learn something from every guest that joins us on the podcast, but it’s not that often that something they say makes it onto our wall. Dave Martin (co-founder of Right to Left) chatted with us about building great habits for product people, and how to make sure they stick.  He also tells us about [...] Read more » The post The Habits of Successful Product Managers – Dave Martin on The Product Experience appeared first on Mind the Product.

6 January 2021 37m and 24s


The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience [Rebroadcast]

The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience [Rebroadcast]

One of the things we’ve learned in 2020 is just how important it is to have great facilitation skills as product people. That’s why we’re revisiting our chat with Elena Astilleros from earlier in the year – she’s the author of Invisible Leader: Facilitation secrets for catalyzing change, cultivating, innovation, and commanding results, a topic [...] Read more » The post The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience [Rebroadcast] appeared first on Mind the Product.

30 December 2020 38m and 46s


A Picture is Worth A Thousand Stories – Grant Farhall on The Product Experience

A Picture is Worth A Thousand Stories – Grant Farhall on The Product Experience

As product people, we work extensively with images. While our designers may be doing the heavy lifting, who hasn’t spent an extra 30 minutes trying to find the perfect image to help get a point across for an executive presentation?  (It can’t just be us who does that…) That’s why we invited Grant Farhall, Chief [...] Read more » The post A Picture is Worth A Thousand Stories – Grant Farhall on The Product Experience appeared first on Mind the Product.

23 December 2020 37m and 43s


Rapid Prototyping – Philip Pantelides on The Product Experience [Rebroadcast]

Rapid Prototyping – Philip Pantelides on The Product Experience [Rebroadcast]

In 2020, we had to brush up on our skills. Building quickly and testing with users is key to many product people, but this year demanded a new approach when we couldn’t do our work in person. With that in mind, we’re revisiting our chat with Cookpad’s Head of Product for Premium Services, Philip Pantelides, [...] Read more » The post Rapid Prototyping – Philip Pantelides on The Product Experience [Rebroadcast] appeared first on Mind the Product.

16 December 2020 37m and 9s


Designing for Play – Melissa Pickering on The Product Experience [Rebroadcast]

Designing for Play – Melissa Pickering on The Product Experience [Rebroadcast]

As we start to wrap up the year and panic shop for gifts, our thoughts naturally drift to everyone’s favourite part of the holiday season: playing with toys! Our go-to person to learn more about creating a great play experience is Melissa Pickering, Strategic Product Director at The LEGO Group. Melissa joined us on the [...] Read more » The post Designing for Play – Melissa Pickering on The Product Experience [Rebroadcast] appeared first on Mind the Product.

9 December 2020 31m and 23s


Building Defensible Advantages – Gibson Biddle on The Product Experience

Building Defensible Advantages – Gibson Biddle on The Product Experience

Being on the inside of a company as it takes off is a special kind of experience – and being in a product leadership position while that’s going on gives a unique viewpoint. Gibson Biddle has been lucky enough to have gone on that ride at Netflix, and he’s generous in sharing the lessons he [...] Read more » The post Building Defensible Advantages – Gibson Biddle on The Product Experience appeared first on Mind the Product.

2 December 2020 44m and 8s


Using Retros to Create Continuous Improvement – Matt Walton on The Product Experience

Using Retros to Create Continuous Improvement – Matt Walton on The Product Experience

Matt Walton was one of the founders of FutureLearn, where he scaled the product team and organisation from nothing to the significant player in online education that it is today. Along the way, he learned a lot about continuous improvement of both the product and the processes for building it – including the use of [...] Read more » The post Using Retros to Create Continuous Improvement – Matt Walton on The Product Experience appeared first on Mind the Product.

25 November 2020 41m and 34s


Product Research Rules – C. Todd Lombardo & Aras Bilgen on The Product Experience

Product Research Rules – C. Todd Lombardo & Aras Bilgen on The Product Experience

It’s been drilled into our heads time and time again – as product people, we know that we are not the customer.  What follows is that we need to get to know our customers, to figure out what their problems are, how they perceive and prioritise them, and how they react to the solutions we [...] Read more » The post Product Research Rules – C. Todd Lombardo & Aras Bilgen on The Product Experience appeared first on Mind the Product.

18 November 2020 42m and 20s


Not Your Typical Product People – Marton Gaspar & Saielle Montgomery on The Product Experience

Not Your Typical Product People – Marton Gaspar & Saielle Montgomery on The Product Experience

A quick update to this episode:  Since we recorded this episode, one of our guests has made a change.  Eli Montgomery is now known as Saielle Montgomery and goes by the pronouns she/her. We’ve worked with her to updated the links below, but we wanted to make sure that there wasn’t any confusion about the name for people just listening to it for the first time now. Diversity at work comes in many forms, but neurodiversity is one that we don’t discuss as much in the workplace. This week, we’re joined on the podcast by Marton Gaspar and Eli Montgomery, to give us two different points of view on the topic. Marton’s recently been talking publicly about his experiences as an autistic [...] Read more » The post Not Your Typical Product People – Marton Gaspar & Eli Montgomery on The Product Experience appeared first on Mind the Product.

11 November 2020 38m and 33s


The State of the Product – Susana Lopes on The Product Experience

The State of the Product – Susana Lopes on The Product Experience

We first saw Onfido’s Susana Lopes talk about how she used the State of the Product presentation to manage stakeholders and drive alignment at London’s Product Camp. She’s since written two great articles on the subject (Tools to Help Product Managers Think Strategically and Commercially Part 1 and Part 2), and she joins us on [...] Read more » The post The State of the Product – Susana Lopes on The Product Experience appeared first on Mind the Product.

4 November 2020 39m and 13s


Roadmaps Are Dead. Long Live Roadmaps! – Janna Bastow on The Product Experience

Roadmaps Are Dead. Long Live Roadmaps! – Janna Bastow on The Product Experience

When you have questions about roadmaps, it pays to talk to someone who has spent way too much of her life thinking about them. Janna Bastow – co-founder of both Mind the Product and ProdPad—has been trying to fix the problems of roadmaps for most of her professional life. She hacked together the first version [...] Read more » The post Roadmaps Are Dead. Long Live Roadmaps! – Janna Bastow on The Product Experience appeared first on Mind the Product.

28 October 2020 39m and 10s


Balancing Family Life with a Career in Product Management – Shelly Kalish & Karen Hershenson on The Product Experience

Balancing Family Life with a Career in Product Management – Shelly Kalish & Karen Hershenson on The Product Experience

“People are hard.” That’s what Mind the Product co-founder Janna Bastow said in her keynote speech at #mtpcon in 2017. As product managers, we have to deal with demanding, unreasonable people who hold us to unrealistic standards and want everything delivered yesterday – and as a parent, you have to deal with stakeholders and team members [...] Read more » The post Balancing Family Life with a Career in Product Management – Shelly Kalish & Karen Hershenson on The Product Experience appeared first on Mind the Product.

21 October 2020 39m and 11s


User Research Interviews – Robert Chokr on The Product Experience

User Research Interviews – Robert Chokr on The Product Experience

Talking to users is easy. Talking to them in a way that gets you useful information is hard. Using that information in a way that helps align stakeholders and teams on the path to building great products? That’s the hardest of all. Lucky for us, our guest on the podcast this week is Robert Chokr, [...] Read more » The post User Research Interviews – Robert Chokr on The Product Experience appeared first on Mind the Product.

14 October 2020 39m and 19s


Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience [rebroadcast]

Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience [rebroadcast]

As we’ve got an Ask Me Anything session with Colin Pal coming up soon (October 14th), we’re re-broadcasting this episode from earlier in the year so that you can get to know Colin and prep some questions for him! The AMA is for Prioritised and MTP Leader members so if you’re not a member yet, [...] Read more » The post Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience [rebroadcast] appeared first on Mind the Product.

7 October 2020 48m and


Accelerate Your Product Development – William Treseder on The Product Experience

Accelerate Your Product Development – William Treseder on The Product Experience

In our previous episode, Adam Thomas introduced how he uses a military technique (BLUF) for prioritisation. This week, former US Marine William Treseder – now co-founder and SVP of Product at innovation consultancy BMNT – joins us to talk about how he works with Government, Defense, Academic and Corporate clients to transform their innovation culture. [...] Read more » The post Accelerate Your Product Development – William Treseder on The Product Experience appeared first on Mind the Product.

30 September 2020 47m and 41s


BLUF Your Way to Success – Adam Thomas on The Product Experience

BLUF Your Way to Success – Adam Thomas on The Product Experience

The one thing every product person needs is a new acronym that comes from the military, and Adam Thomas is here to help. Sarcasm aside, Adam’s made good use of the BLUF technique: Bottom Line Up Front, a short template, clearly laying out what the team is working on and how they plan to do [...] Read more » The post BLUF Your Way to Success – Adam Thomas on The Product Experience appeared first on Mind the Product.

23 September 2020 37m and 55s


Perfection is the Enemy of Progress – Matt LeMay on The Product Experience

Perfection is the Enemy of Progress – Matt LeMay on The Product Experience

Matt LeMay has a problem. He’s a content machine. He’s written 3 books (two books on product and one on the musician Elliot Smith), plenty of music, and much more – which means that he’s prone to going down a rabbit hole before sharing his work with a team. To combat that, he now employs [...] Read more » The post Perfection is the Enemy of Progress – Matt LeMay on The Product Experience appeared first on Mind the Product.

16 September 2020 40m and 21s


Using Product EQ to Hire the Best Product Managers – Kate Leto on The Product Experience

Using Product EQ to Hire the Best Product Managers – Kate Leto on The Product Experience

Product people love to study frameworks, techniques, and approaches that have worked at other companies. In Kate Leto’s new book, Hiring Product Managers: Using Product EQ to go Beyond Culture and Skills, she gives an overview of how to actually use those tools – both in building a team and day-to-day, as a product professional. [...] Read more » The post Using Product EQ to Hire the Best Product Managers – Kate Leto on The Product Experience appeared first on Mind the Product.

9 September 2020 42m and 9s


Obviously Awesome: Positioning Your Product – April Dunford on The Product Experience

Obviously Awesome: Positioning Your Product – April Dunford on The Product Experience

April Dunford’s mtpcon Digital 2020 keynote on positioning was so good that we couldn’t pass up the opportunity to dig deeper into the topic with her. This is one of the dark arts for many product people, and it has such a deep effect on everything else you do – take a listen to upgrade [...] Read more » The post Obviously Awesome: Positioning Your Product – April Dunford on The Product Experience appeared first on Mind the Product.

2 September 2020 39m and 15s


Building Quality Products – Stacy Kirk on The Product Experience

Building Quality Products – Stacy Kirk on The Product Experience

Bugs are the bane of existence for product teams. They frustrate our users, ruin the best-laid plans, and screw up our sprints. Figuring out how to deal with them is a problem for many teams: do we have good acceptance criteria? How do we test? What’s better, unit tests or user acceptance testing? Who has [...] Read more » The post Building Quality Products – Stacy Kirk on The Product Experience appeared first on Mind the Product.

26 August 2020 34m and


The Science of Product – Holly Hester-Reilly on The Product Experience

The Science of Product – Holly Hester-Reilly on The Product Experience

Is product management an art or a science? Holly Hester-Reilly, the founder of H2R Product Science and a former Chemical Engineer, uses her background to apply scientific principles and techniques to product development.  She joins us to chat about evidence-based product strategy, continuous discovery & delivery, and empowered teams. In this episode, sponsored by Amplitude, [...] Read more » The post The Science of Product – Holly Hester-Reilly on The Product Experience appeared first on Mind the Product.

19 August 2020 34m and 5s


Managing Change – Joe Leech on The Product Experience [Rebroadcast]

Managing Change – Joe Leech on The Product Experience [Rebroadcast]

Just call him Mr Joe. A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong.  Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [...] Read more » The post Managing Change – Joe Leech on The Product Experience [Rebroadcast] appeared first on Mind the Product.

12 August 2020 49m and 57s


Service Design and Product – Andy Budd on The Product Experience

Service Design and Product – Andy Budd on The Product Experience

One of our favourite pub discussions after a ProductTank is to try and define the difference between a product and a service. (We’re fun like that.) These days, we’re doing all of our meetups and events remotely, so Andy Budd joined us on the podcast to talk about the difference between product managers and service [...] Read more » The post Service Design and Product – Andy Budd on The Product Experience appeared first on Mind the Product.

5 August 2020 36m and 58s


Leading Teams to Success – Christina Wodtke on The Product Experience

Leading Teams to Success – Christina Wodtke on The Product Experience

Teaching something is hard – to do it well, you need both an incredible command of the subject and great communication skills. Teaching in the form of a narrative story? That’s another level of difficulty and in her new book, The Team That Managed Itself: A Story Of Leadership, Christina Wodtke does just that. Drawing [...] Read more » The post Leading Teams to Success – Christina Wodtke on The Product Experience appeared first on Mind the Product.

29 July 2020 47m and 16s


Product In The Enterprise – Alicia Dixon on The Product Experience

Product In The Enterprise – Alicia Dixon on The Product Experience

All the sexy stories around product management come from startups, or revolve around working like a startup. Working in an enterprise gets much less respect – but being successful in a large firm is no picnic. It takes a very particular set of skills to be able to communicate, influence, prioritise and execute at scale [...] Read more » The post Product In The Enterprise – Alicia Dixon on The Product Experience appeared first on Mind the Product.

22 July 2020 34m and 46s


Sleeping Giants – Nandini Jammi on The Product Experience [Rebroadcast]

Sleeping Giants – Nandini Jammi on The Product Experience [Rebroadcast]

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. In this episode of The Product Experience, sponsored by Amplitude, learn how to apply this ethos to [...] Read more » The post Sleeping Giants – Nandini Jammi on The Product Experience [Rebroadcast] appeared first on Mind the Product.

15 July 2020 43m and 47s


You Are the Product – Kristina Walcker-Mayer on The Product Experience

You Are the Product – Kristina Walcker-Mayer on The Product Experience

Product people have a lot of things in common: we’re curious, we like connecting the dots, we try to solve more problems than we create, we get bored easily, we’re pretty social (even if we also identify as introverts), and we enjoy looking at things at both a tactical and strategic level. Unfortunately, we’re also [...] Read more » The post You Are the Product – Kristina Walcker-Mayer on The Product Experience appeared first on Mind the Product.

8 July 2020 34m and 55s


Forever Employable – Jeff Gothelf on The Product Experience

Forever Employable – Jeff Gothelf on The Product Experience

Working in product is a dream job for lots of people but sustaining a dream career certainly isn’t without challenges. There are problems around burnout, advancement, the challenges of specialisation, and in being a generalist. Jeff Gothelf has been there. He woke up one day and realised that his path forward as a design leader [...] Read more » The post Forever Employable – Jeff Gothelf on The Product Experience appeared first on Mind the Product.

1 July 2020 42m and 24s


Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience

Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. In this episode, sponsored by Amplitude, he draws on his experience at Deezer, [...] Read more » The post Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience appeared first on Mind the Product.

24 June 2020 45m and 44s


Breaking Into Product – Shaun Russell on The Product Experience

Breaking Into Product – Shaun Russell on The Product Experience

Berlin-based Product Coach Shaun Russell was always destined to work in Product. He co-founded Audiobubble while still in school and gave himself all the responsibilities of a Product Manager years before ever hearing of the title. In the years since he’s put a lot of thought into the development of his practice and has spoken [...] Read more » The post Breaking Into Product – Shaun Russell on The Product Experience appeared first on Mind the Product.

17 June 2020 37m and 42s


Making Better Predictions – Margaret Heffernan on The Product Experience

Making Better Predictions – Margaret Heffernan on The Product Experience

If 2020 has taught us anything, it’s that predicting the future is hard and in this episode, sponsored by Amplitude, we turn to Margaret Heffernan to learn how to do it better. She’s a captivating speaker with more than 12 million views of her TED talks and a prolific writer who recently published Uncharted: How To [...] Read more » The post Making Better Predictions – Margaret Heffernan on The Product Experience appeared first on Mind the Product.

10 June 2020 43m and 18s


The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience

The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience

One of the critical skills never mentioned in the job description is being a great meeting facilitator. We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. Elena Astilleros has been there, too – [...] Read more » The post The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience appeared first on Mind the Product.

3 June 2020 35m and 4s


World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience

World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience

The story of the first ProductTank – held in the back room of a London pub, arranged by Martin Eriksson, attended by a handful of people – has been told many times. And so, to celebrate the 10th anniversary, we wanted to hear from someone else who was there, in the room, when it all [...] Read more » The post World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience appeared first on Mind the Product.

27 May 2020 43m and 33s


Making Decisions That Scale – Julia Whitney on The Product Experience

Making Decisions That Scale – Julia Whitney on The Product Experience

In previous roles, Julia Whitney led teams at WGBH and the BBC, so she’s familiar with rooms full of people in meetings where decisions not only don’t get made, they’re sometimes actively avoided. Now an executive and leadership coach, she’s devoted a lot of time over the last few years to working with teams on [...] Read more » The post Making Decisions That Scale – Julia Whitney on The Product Experience appeared first on Mind the Product.

20 May 2020 40m and 58s


Troubleshooting Agile – Jeffrey Fredrick & Douglas Squirrel on The Product Experience

Troubleshooting Agile – Jeffrey Fredrick & Douglas Squirrel on The Product Experience

One of the tropes we’ve heard again and again is that product people don’t actually build anything. We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations. [...] Read more » The post Troubleshooting Agile – Jeffrey Fredrick & Douglas Squirrel on The Product Experience appeared first on Mind the Product.

13 May 2020 45m and 42s


90% of Everything is Crap – Adrian Howard on The Product Experience

90% of Everything is Crap – Adrian Howard on The Product Experience

At ProductCamp Southwest UK earlier this year, Adrian Howard ran a session that focused on something he termed ‘Sturgeon’s biases‘ – where he talked about how the experience of being in a community was not evenly distributed, about the fact that like-minded people tend to group together, and that 90% of everything is crap. We [...] Read more » The post 90% of Everything is Crap – Adrian Howard on The Product Experience appeared first on Mind the Product.

6 May 2020 34m and 57s


Building Communities That Work – Emily Webber on The Product Experience

Building Communities That Work – Emily Webber on The Product Experience

It can be tough, even at the best of times, to remain engaged at work – to find a community of people to share with and learn from. Emily Webber’s seen this in action and has started (and nurtured) successful communities both at work and at home. She joined us to continue where her 2018 [...] Read more » The post Building Communities That Work – Emily Webber on The Product Experience appeared first on Mind the Product.

29 April 2020 42m and


Remote Discovery – Teresa Torres on The Product Experience

Remote Discovery – Teresa Torres on The Product Experience

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. We turned to Teresa Torres – our first repeat guest! – [...] Read more » The post Remote Discovery – Teresa Torres on The Product Experience appeared first on Mind the Product.

22 April 2020 40m and 33s


Remote Working For Product Organisations – Amir Salihefendić on The Product Experience

Remote Working For Product Organisations – Amir Salihefendić on The Product Experience

For obvious reasons, most of us are currently working from home, along with teams that are also all remote. Even if you’ve worked from home before, even if you’ve done it under tough conditions, this is different. Amir Salihefendić should know. As the founder and CEO of Doist (makers of Todoist and Twist), his company [...] Read more » The post Remote Working For Product Organisations – Amir Salihefendić on The Product Experience appeared first on Mind the Product.

15 April 2020 37m and 59s


Conversations, Conflict and Leadership – Roman Pichler on The Product Experience

Conversations, Conflict and Leadership – Roman Pichler on The Product Experience

Throughout their careers, whatever question either Lily or Randy has had, Roman Pichler’s probably had some great advice on the topic! A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Quote of the Episode A [...] Read more » The post Conversations, Conflict and Leadership – Roman Pichler on The Product Experience appeared first on Mind the Product.

8 April 2020 43m and 4s


Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience

Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). With more than 25 years of experience between them, they’ve been there since the beginning, [...] Read more » The post Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience appeared first on Mind the Product.

31 March 2020 45m and 54s


The Black Mirror Test – Roisi Proven on The Product Experience [Rebroadcast]

The Black Mirror Test – Roisi Proven on The Product Experience [Rebroadcast]

A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her [...] Read more » The post The Black Mirror Test – Roisi Proven on The Product Experience [Rebroadcast] appeared first on Mind the Product.

25 March 2020 29m and 37s


Build Better Products – Laura Klein on The Product Experience

Build Better Products – Laura Klein on The Product Experience

Nobody rants quite like Laura Klein. Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. She’s author of Build Better Products: a [...] Read more » The post Build Better Products – Laura Klein on The Product Experience appeared first on Mind the Product.

18 March 2020 43m and 46s


Outcomes Over Outputs – Josh Seiden on The Product Experience [Rebroadcast]

Outcomes Over Outputs – Josh Seiden on The Product Experience [Rebroadcast]

One of the things we’ve learned from doing this podcast is that it’s important to schedule in time to reflect and to revisit some of the lessons you’ve learned along the way.  It’s been a recurring theme, actually – something that’s been mentioned by Barry O’Reilly, Rian van der Merwe, and John Cutler – and [...] Read more » The post Outcomes Over Outputs – Josh Seiden on The Product Experience [Rebroadcast] appeared first on Mind the Product.

11 March 2020 43m and 15s


Building Better Product People – Sebastian Sabouné on The Product Experience

Building Better Product People – Sebastian Sabouné on The Product Experience

The best product people are the ones that are insatiably curious, who want to learn more, who want to get better at all aspects of the job.  In many businesses this can be hard – there’s not always an established culture, or people around who have done the job before and can help upskill the [...] Read more » The post Building Better Product People – Sebastian Sabouné on The Product Experience appeared first on Mind the Product.

4 March 2020 41m and 9s


Cognitively Diverse Teams – Live from MTP Engage Manchester – Rakhi Rajani on The Product Experience

Cognitively Diverse Teams – Live from MTP Engage Manchester – Rakhi Rajani on The Product Experience

At MTP Engage Manchester (February 2020), Rakhi Rajani (Associate Partner at QuantumBlack) joined us for our first-ever live podcast recording. Talking to Rakhi we learned why Engage organiser Adam Warburton called her the smartest person he’s ever worked with as we discussed building teams, hiring at scale, when you need troublemakers, and why she had [...] Read more » The post Cognitively Diverse Teams – Live from MTP Engage Manchester – Rakhi Rajani on The Product Experience appeared first on Mind the Product.

26 February 2020 33m and 55s


I Got 99 Problems – Learning From Jay-Z – Marc Abraham on The Product Experience

I Got 99 Problems – Learning From Jay-Z – Marc Abraham on The Product Experience

If you listen to the end credits of the podcast every week, then you already know Marc Abraham’s voice – he’s ProductTank’s Global Coordinator, a co-curator of the Mind the Product conference, an author (of My Product Management Toolkit), and he’s got a day job as a Head of Product at ASOS.  What you might [...] Read more » The post I Got 99 Problems – Learning From Jay-Z – Marc Abraham on The Product Experience appeared first on Mind the Product.

19 February 2020 41m and 12s


How To Be A Great Manager – Claire Lew on The Product Experience

How To Be A Great Manager – Claire Lew on The Product Experience

We’ve all had that one manager that we’ll do anything to avoid for the rest of our careers – but have you ever stopped to think if you’re that person for someone else? That’s the question that prompted Claire Lew to start Know Your Team and here she joins us on the podcast to give [...] Read more » The post How To Be A Great Manager – Claire Lew on The Product Experience appeared first on Mind the Product.

12 February 2020 45m and 43s


Hacking The Hiring Process – Alex Yang & Max Bevan on The Product Experience

Hacking The Hiring Process – Alex Yang & Max Bevan on The Product Experience

If you’ve ever had to fill a role in your team, then you already know how broken most hiring processes are.  It’s even harder if you’re competing for top talent but are only able to pay at NGO/charity scales.  That’s the situation that Simprints found itself in when they decided to treat their hiring process [...] Read more » The post Hacking The Hiring Process – Alex Yang & Max Bevan on The Product Experience appeared first on Mind the Product.

5 February 2020 54m and 52s


Cracking The Data Code – Mike Bugembe on The Product Experience

Cracking The Data Code – Mike Bugembe on The Product Experience

W. Edwards Deming wrote, “In God we trust, all others must bring data.”  Product people hold on to this as a mantra – how else can we defend ourselves from random requests? – but we’re not always taught how best to use data.  In this week’s episode, Lens.ai founder Mike Bugembe joins us on the [...] Read more » The post Cracking The Data Code – Mike Bugembe on The Product Experience appeared first on Mind the Product.

29 January 2020 40m and 6s


Carbon Neutral Roadmaps – Chris Adams on The Product Experience

Carbon Neutral Roadmaps – Chris Adams on The Product Experience

For the 50th episode of The Product Experience, we’re proud to have Chris Adams join us to talk about making your products more sustainable. One of the rare people who’s seen our world from all sides – Chris has been a developer, designer, researcher and product manager – he came on the show to share [...] Read more » The post Carbon Neutral Roadmaps – Chris Adams on The Product Experience appeared first on Mind the Product.

22 January 2020 41m and 38s


Keeping Track Of Your HEART – Tomer Sharon on The Product Experience

Keeping Track Of Your HEART – Tomer Sharon on The Product Experience

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Formerly of Google and WeWork, Tomer talks about [...] Read more » The post Keeping Track Of Your HEART – Tomer Sharon on The Product Experience appeared first on Mind the Product.

15 January 2020 42m and 14s


Where Do Good Ideas Come From? – Gal Josefsberg on The Product Experience

Where Do Good Ideas Come From? – Gal Josefsberg on The Product Experience

One of the hardest skills for product people to acquire is that of saying no. After all, when everyone comes at you with ideas, prioritisation can be a massive challenge. So it’s refreshing when we get a chance to come at it from the opposite direction in order to generate good ideas. Gal Josefsberg, VP [...] Read more » The post Where Do Good Ideas Come From? – Gal Josefsberg on The Product Experience appeared first on Mind the Product.

8 January 2020 37m and 46s


Crazy Busy Product People – Rian van der Merwe on The Product Experience [Rebroadcast]

Crazy Busy Product People – Rian van der Merwe on The Product Experience [Rebroadcast]

We’re taking a short break from releasing new episodes over the holidays. We’ll be back with new interviews in early January. But don’t despair! In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. Randy’s Pick ‘Tis the season to make a list of resolutions for [...] Read more » The post Crazy Busy Product People – Rian van der Merwe on The Product Experience [Rebroadcast] appeared first on Mind the Product.

1 January 2020 50m and 58s


Moving Up the Career Ladder with Thor Mitchell [Rebroadcast]

Moving Up the Career Ladder with Thor Mitchell [Rebroadcast]

We’re taking a short break from releasing new episodes over the holidays. We’ll be back with fresh interviews in early January. But don’t despair! In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. Lily’s Pick I think, by now, we all know that product management [...] Read more » The post Moving Up the Career Ladder with Thor Mitchell [Rebroadcast] appeared first on Mind the Product.

25 December 2019 37m and 40s


How To Rock Your Workshops – Jonathan Courtney on The Product Experience

How To Rock Your Workshops – Jonathan Courtney on The Product Experience

Taking a break from the always entertaining/sometimes informative podcast Jake & Jonathan (formerly known as The Product Breakfast club, which he co-hosts with Jake Knapp), AJ&Smart CEO Jonathan Courtney joined us to chat about Design Sprints, workshops, and how to get groups of people collaborating. Quote of the Episode One of the best things about [...] Read more » The post How To Rock Your Workshops – Jonathan Courtney on The Product Experience appeared first on Mind the Product.

18 December 2019 46m and 24s


Let’s Play a Game – Todd Green on The Product Experience

Let’s Play a Game – Todd Green on The Product Experience

Todd Green knows a few things about creating and managing things that attract a lot of attention – before he joined King (makers of Candy Crush etc), he helped to define the digital experience for The X Factor, and the [Your Country] Idol and [Your Country]’s Got Talent franchises.  We talked to him about how [...] Read more » The post Let’s Play a Game – Todd Green on The Product Experience appeared first on Mind the Product.

11 December 2019 36m and 28s


The Truth Behind the Data – Jimena Almendares on The Product Experience

The Truth Behind the Data – Jimena Almendares on The Product Experience

Jimena Almendares has held senior product roles and leadership positions at Zynga and Meetup, and now runs the Global Expansion efforts for Intuit. She has plenty of great stories to tell from those roles, but it’s her time as Chief Product Officer at OKCupid that we wanted to talk about. Jimena’s team completely revamped the [...] Read more » The post The Truth Behind the Data – Jimena Almendares on The Product Experience appeared first on Mind the Product.

4 December 2019 35m and 26s


Don’t Call it Improv – David Farkas on The Product Experience

Don’t Call it Improv – David Farkas on The Product Experience

If you’ve got a background in waterfall processes, it can seem as if agile techniques are just about making it up as you go along. (MTP’s own James Mayes once commented that waterfall, on the other hand, “is making it up before you even begin”.) What happens if we embrace this, and bring improv techniques [...] Read more » The post Don’t Call it Improv – David Farkas on The Product Experience appeared first on Mind the Product.

27 November 2019 33m and 28s


Beats, Bootstrapping and Life – Mat Clayton on The Product Experience

Beats, Bootstrapping and Life – Mat Clayton on The Product Experience

Mixcloud CTO and co-founder Mat Clayton helped bootstrap his company from humble beginnings in an empty warehouse with no internet connection to more than 15 million active users over a 10-year period, all before they took their first round of funding.  He joined us to talk about startup life, scaling, making hard decisions, and more. [...] Read more » The post Beats, Bootstrapping and Life – Mat Clayton on The Product Experience appeared first on Mind the Product.

20 November 2019 35m and 23s


Learning to Unlearn – Barry O’Reilly on The Product Experience

Learning to Unlearn – Barry O’Reilly on The Product Experience

Author, advisor, professor, and podcaster Barry O’Reilly joined us on The Product Experience where we learned that he has a lot of sympathy for senior executives. These are people, he points out, whose entire career has led them to a position of responsibility and reward – so it naturally follows that the behaviours that got [...] Read more » The post Learning to Unlearn – Barry O’Reilly on The Product Experience appeared first on Mind the Product.

13 November 2019 37m and 37s


Designing for Play – Melissa Pickering on The Product Experience

Designing for Play – Melissa Pickering on The Product Experience

If you – or your kids – have ever controlled a Lego creation from an app, then you’re familiar with Melissa Pickering’s work.  Now Lego’s Head of Interactive Play, blending digital and physical play, she got her start as an Imagineer at Disney (designing rollercoasters!) before founding a STEM startup.  She joined us on the [...] Read more » The post Designing for Play – Melissa Pickering on The Product Experience appeared first on Mind the Product.

6 November 2019 29m and 20s


Testing Business Ideas – David Bland on The Product Experience

Testing Business Ideas – David Bland on The Product Experience

David Bland is the CEO and Founder of Precoil, an author, and a long-time practitioner of agile and lean startup.  He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, [...] Read more » The post Testing Business Ideas – David Bland on The Product Experience appeared first on Mind the Product.

30 October 2019 43m and 11s


The Internet of Things – Daniel Elizalde on The Product Experience

The Internet of Things – Daniel Elizalde on The Product Experience

With over 20 years of experience in industries ranging from manufacturing to aerospace, to energy, and more, Daniel Elizalde has seen it all. Currently VP, Head of IoT at Ericsson North America and also an IoT instructor at Stanford University, Daniel talks to Randy and Lily about how to gain the skills needed to confidently [...] Read more » The post The Internet of Things – Daniel Elizalde on The Product Experience appeared first on Mind the Product.

23 October 2019 43m and 6s


How To Say No – Gabrielle Bufrem on The Product Experience

How To Say No – Gabrielle Bufrem on The Product Experience

A manager of product management at Pivotal Software, Brazilian native Gabrielle Bufrem has worked on  three continents (North America, Europe and Asia) and hails from a fourth.  She’s delivered great talks at our #MTPEngage conferences in Hamburg and Manchester, but we caught up with her after a talk about “saying no” at Edinburgh’s Turing Festival. [...] Read more » The post How To Say No – Gabrielle Bufrem on The Product Experience appeared first on Mind the Product.

16 October 2019 42m and 20s


Shape Up – Ryan Singer on The Product Experience

Shape Up – Ryan Singer on The Product Experience

After starting out as an agency (37 Signals), those at Basecamp realised that the tools it used to manage its own projects would have value for others. What followed was a bootstrapped journey to creating an entire suite of products, using Basecamp’s own approach on how to work well together. Over the years, the company [...] Read more » The post Shape Up – Ryan Singer on The Product Experience appeared first on Mind the Product.

9 October 2019 48m and 43s


South and Latin America – Guido Lonetti on The Product Experience

South and Latin America – Guido Lonetti on The Product Experience

Guido Lonetti’s career started out at age 14 in his bedroom – he built an MP3 search engine website that immediately started making money until his parents quashed that idea! In this episode, he shines a light on the diverse product culture in South and Latin America, where he’s spent time as a Head of [...] Read more » The post South and Latin America – Guido Lonetti on The Product Experience appeared first on Mind the Product.

2 October 2019 39m and 23s


Sleeping Giants – Nandini Jammi on The Product Experience

Sleeping Giants – Nandini Jammi on The Product Experience

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. In this episode of The Product Experience, learn how to apply this ethos to your products, where [...] Read more » The post Sleeping Giants – Nandini Jammi on The Product Experience appeared first on Mind the Product.

25 September 2019 41m and 4s


Product-Led Growth – Ashley Smith on The Product Experience

Product-Led Growth – Ashley Smith on The Product Experience

Presently a partner at expansion stage venture capital firm OpenView, Ashley Smith has a long career of helping early-stage startups scale into successful organisations. In this episode, Ashley talks to our hosts about product-led growth, and how everyone can and should do it. Quote of the Episode It really comes down to: listen to your [...] Read more » The post Product-Led Growth – Ashley Smith on The Product Experience appeared first on Mind the Product.

18 September 2019 28m and 5s


Sense and Respond – Jeff Gothelf on The Product Experience

Sense and Respond – Jeff Gothelf on The Product Experience

After starting his career on the road with a circus (yes, really), no business setting should ever be a challenge for Jeff Gothelf – after all, he’s worked with real clowns.  Jeff sat down with our hosts for a rare in-person conversation during Scotland’s Turing Festival to chat about effecting change, focusing on outcomes, using [...] Read more » The post Sense and Respond – Jeff Gothelf on The Product Experience appeared first on Mind the Product.

11 September 2019 39m and 37s


Rapid Prototyping – Philip Pantelides on The Product Experience

Rapid Prototyping – Philip Pantelides on The Product Experience

For our first episode back after a summer break, we chat with Philip Pantelides, who takes us on a journey through Japan, Indonesia and beyond. (er, Bristol.) As the Head of Product for Premium Services at Cookpad, Philip has become known for his unstinting attention to detail, and taking rapid prototyping to a whole new [...] Read more » The post Rapid Prototyping – Philip Pantelides on The Product Experience appeared first on Mind the Product.

4 September 2019 34m and 47s


Don’t Worry About Being Cool with Petra Wille [Rebroadcast]

Don’t Worry About Being Cool with Petra Wille [Rebroadcast]

We’re taking a short break from releasing new episodes for the month of August. We’ll be back with new interviews in September. But don’t despair! We’ve asked a few friends to pick some of their favorite episodes to re-broadcast in the meantime. This week’s pick comes from Mind the Product co-founder, Martin Eriksson. Martin Eriksson’s [...] Read more » The post Don’t Worry About Being Cool with Petra Wille [Rebroadcast] appeared first on Mind the Product.

28 August 2019 42m and 20s


Marketplace Thinking – Christopher Nheu on The Product Experience [Rebroadcast]

Marketplace Thinking – Christopher Nheu on The Product Experience [Rebroadcast]

We’re taking a short break from releasing new episodes for the month of August. We’ll be back with new interviews in September. But don’t despair! We’ve asked a few friends to pick some of their favorite episodes to re-broadcast in the meantime. This week’s pick comes from our co-host, Randy Silver. Randy Silver’s Pick Of [...] Read more » The post Marketplace Thinking – Christopher Nheu on The Product Experience [Rebroadcast] appeared first on Mind the Product.

21 August 2019 46m and 48s


Killing Zombies – Lisa Long on The Product Experience [Rebroadcast]

Killing Zombies – Lisa Long on The Product Experience [Rebroadcast]

We’re taking a short break from releasing new episodes for the month of August. We’ll be back with new interviews in September. But don’t despair! We’ve asked a few friends to pick some of their favorite episodes to re-broadcast in the meantime. This week’s pick comes from our Executive Producer, Emily Tate. Emily Tate’s Pick [...] Read more » The post Killing Zombies – Lisa Long on The Product Experience [Rebroadcast] appeared first on Mind the Product.

14 August 2019 40m and 9s


The Black Mirror Test – Roisi Proven on The Product Experience

The Black Mirror Test – Roisi Proven on The Product Experience

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test.  That’s useful – but she’s also found a way for you to engage your team in a creative way, using the model [...] Read more » The post The Black Mirror Test – Roisi Proven on The Product Experience appeared first on Mind the Product.

31 July 2019 29m and 37s


Outcomes Over Outputs – Josh Seiden on The Product Experience

Outcomes Over Outputs – Josh Seiden on The Product Experience

A nice bit of serendipity this week: this week’s guest, Josh Seiden, had his new book (Outcomes Over Output) recommended in last week’s episode by guest Rich Mironov. While we didn’t plan this, it’s no surprise – Josh is a respected author, speaker, trainer, and consultant, and the book is a fantastic read.  As a [...] Read more » The post Outcomes Over Outputs – Josh Seiden on The Product Experience appeared first on Mind the Product.

24 July 2019 43m and 15s


The Product Mensch – Rich Mironov on The Product Experience

The Product Mensch – Rich Mironov on The Product Experience

Rich Mironov got his start in product with a a single, very demanding customer: Apple.  Realising it would be safer to diversify, he’s gone on to spend the last 30-plus years working with more than 90 organisations across the world in interim leadership roles and consulting.  He’s seen it all, and he shares his experience [...] Read more » The post The Product Mensch – Rich Mironov on The Product Experience appeared first on Mind the Product.

17 July 2019 55m and 36s


Lean Mean Product Machine – Dan Olsen on The Product Experience

Lean Mean Product Machine – Dan Olsen on The Product Experience

After leaving the Navy and working on nuclear submarines, Dan Olsen embarked on a career that has spanned enterprises and start-ups, consulting, speaking, writing, and running the Lean Product & Lean UX meetup. He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve [...] Read more » The post Lean Mean Product Machine – Dan Olsen on The Product Experience appeared first on Mind the Product.

10 July 2019 59m and 28s


Hedging Your Bets – Lucie McLean on the Product Experience

Hedging Your Bets – Lucie McLean on the Product Experience

Lucie McLean started on mobile products before the launch of the iPhone – she once held a phone for an illustration in a BBC article, and as a result, has some of the most famous hands on the internet. She joined us to talk about some of the things she’s learned from her long career at [...] Read more » The post Hedging Your Bets – Lucie McLean on the Product Experience appeared first on Mind the Product.

3 July 2019 33m and 58s


The Aha Moment – Abdelrahman Wahba on The Product Experience

The Aha Moment – Abdelrahman Wahba on The Product Experience

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment”. Now based in Berlin as the Head of Product for the [...] Read more » The post The Aha Moment – Abdelrahman Wahba on The Product Experience appeared first on Mind the Product.

26 June 2019 45m and 42s


Crazy Busy Product People – Rian van der Merwe on The Product Experience

Crazy Busy Product People – Rian van der Merwe on The Product Experience

The Head of Product at Wildbit, Rian van der Merwe has spent his career being crazy busy – and he’s had enough of it. He joined us to talk about slowing down to speed up, making sure your team(s) are productive, and managing yourself to provide the most value to everyone around you. Quote of the [...] Read more » The post Crazy Busy Product People – Rian van der Merwe on The Product Experience appeared first on Mind the Product.

19 June 2019 49m and 50s


Beyond the Hype on AI – Ashwini Asokan on The Product Experience

Beyond the Hype on AI – Ashwini Asokan on The Product Experience

Ashwini Asokan, CEO and co-founder of intelligent retail automation platform VUE.ai, is working to evolve the world of retail, making shopping more of an entertainment experience. She’s spent a lot of time thinking about artificial intelligence and she sat down with us to go beyond the hype – and give us some practical advice about [...] Read more » The post Beyond the Hype on AI – Ashwini Asokan on The Product Experience appeared first on Mind the Product.

12 June 2019 53m and 45s


Killing Zombies – Lisa Long on The Product Experience

Killing Zombies – Lisa Long on The Product Experience

Ash Williams (Evil Dead); Columbus, Tallahassee, Wichita and Little Rock (Zombieland); Shaun (Shaun of the Dead); Alice (Resident Evil); Lisa Long (ProductTank).  All have killed zombies, and entertained us as they did so…  but only Lisa did so on stage at London’s ProductTank, giving us practical advice on how to kill off zombie features and [...] Read more » The post Killing Zombies – Lisa Long on The Product Experience appeared first on Mind the Product.

5 June 2019 38m and 48s


Discover Everything – Teresa Torres on The Product Experience

Discover Everything – Teresa Torres on The Product Experience

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees.  Simple, powerful, and immediately useful, it’s been a critical part of our toolkits ever since. When we started this podcast, Teresa was one of the people we simply had to talk to [...] Read more » The post Discover Everything – Teresa Torres on The Product Experience appeared first on Mind the Product.

29 May 2019 45m and 32s


How to Innovate – Ryan Jacoby on The Product Experience

How to Innovate – Ryan Jacoby on The Product Experience

Ryan Jacoby is an expert on innovation, but not, perhaps, on optimising book titles for SEO – his book, Making Progress, is a guide on how to ensure that your team is open to and successful at innovation. Ryan has been working in the field since his undergraduate days, when he became the first person [...] Read more » The post How to Innovate – Ryan Jacoby on The Product Experience appeared first on Mind the Product.

22 May 2019 40m and 40s


World Product Day special – Martin Eriksson & Emily Tate on The Product Experience

World Product Day special – Martin Eriksson & Emily Tate on The Product Experience

From humble beginnings with 25 people in the back room of a pub in London in May 2010 looking for a group therapy session, the ProductTank meetups have grown to over 180 cities with hundreds of thousands of people signed up.  We grabbed co-founder Martin Eriksson and Dallas organiser Emily Tate (now also US General [...] Read more » The post World Product Day special – Martin Eriksson & Emily Tate on The Product Experience appeared first on Mind the Product.

15 May 2019 23m and 50s


The ABCs of Product – Melissa Perri on The Product Experience

The ABCs of Product – Melissa Perri on The Product Experience

Melissa Perri is the product manager’s product manager—she’s able to do the job, explain it, and teach you how to do it better. So when we got her on this week’s podcast, we covered everything…including Japanese deployment strategies, Marmite and peanut butter, product leadership and team organisation, how companies scale, how to pick the right [...] Read more » The post The ABCs of Product – Melissa Perri on The Product Experience appeared first on Mind the Product.

8 May 2019 49m and 16s


Tell Better Stories – Donna Lichaw on The Product Experience

Tell Better Stories – Donna Lichaw on The Product Experience

Over the course of her career, Donna Lichaw has moved from Design and UX to Product – consulting with teams, giving keynotes and working with leadership groups – but what she’s always focused on is storytelling.  Now an executive coach  – “I just won’t help people build products, I help them build themselves,” she says [...] Read more » The post Tell Better Stories – Donna Lichaw on The Product Experience appeared first on Mind the Product.

1 May 2019 50m and 3s


Hire Women! – Debbie Madden on The Product Experience

Hire Women! – Debbie Madden on The Product Experience

Debbie Madden wants you to make better teams – but because she knows what she’s doing, she gave her book the attention-grabbing title Hire Women. The founder and CEO of NYC-based Stride Consulting, Debbie offers practical advice for hiring managers, anyone looking for a new job, or who wants to change the culture in their current [...] Read more » The post Hire Women! – Debbie Madden on The Product Experience appeared first on Mind the Product.

17 April 2019 51m and 36s


A Better Shipyard – Joff Redfern on The Product Experience

A Better Shipyard – Joff Redfern on The Product Experience

Few people have more experience in leading product teams than Joff Redfern. Now the VP of Product at Atlassian, he’s held similar roles at LinkedIn, Yahoo!, and Fidelity Investments. Joff’s team at Atlassian creates the products that many of us use to manage our own product and development processes; he’s got a unique viewpoint on the [...] Read more » The post A Better Shipyard – Joff Redfern on The Product Experience appeared first on Mind the Product.

10 April 2019 41m and 4s


Managing Change – Joe Leech on The Product Experience

Managing Change – Joe Leech on The Product Experience

Just call him Mr Joe. A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong.  Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed up [...] Read more » The post Managing Change – Joe Leech on The Product Experience appeared first on Mind the Product.

3 April 2019 47m and 36s


Mastering Design Sprints  – Kai Haley on The Product Experience

Mastering Design Sprints – Kai Haley on The Product Experience

Kai Haley is Google’s Lead of Design Relations, but in her spare time she also looks after the company’s internal Design Sprint Academy. Jake Knapp (late of Google Ventures/GV) may have written the book, but Kai has run the sprints, trained the trainers, and has spent the last few years in the trenches. We had a [...] Read more » The post Mastering Design Sprints – Kai Haley on The Product Experience appeared first on Mind the Product.

27 March 2019 51m and 46s


Creating a Product Culture – Nick Ramsay on The Product Experience

Creating a Product Culture – Nick Ramsay on The Product Experience

Prior to taking on the role of COO and CPO at Singapore-based financial portal MoneySmart, Nick Ramsay was a strategy consultant and product manager. In the last year, he’s grown the product team there from one to 10 product managers, and has been working on changing the culture and attracting the right kind of talent to [...] Read more » The post Creating a Product Culture – Nick Ramsay on The Product Experience appeared first on Mind the Product.

20 March 2019 41m and 46s


Take Control of Prioritisation – Holly Donohue on The Product Experience

Take Control of Prioritisation – Holly Donohue on The Product Experience

Before financial software provider Aquila Heywood transformed how it approaches prioritisation, it had a backlog that was more than 20 years long and its projects took about seven years to release.  Product Director Holly Donohue was part of the team that changed how the business approaches its work, so that it now sees value being [...] Read more » The post Take Control of Prioritisation – Holly Donohue on The Product Experience appeared first on Mind the Product.

13 March 2019 41m and 36s


How to Influence Without Power – Tim Herbig on The Product Experience

How to Influence Without Power – Tim Herbig on The Product Experience

Tim Herbig has made many mistakes (who hasn’t?). Fortunately for us, Tim not only owns up to his mistakes, he’s written a book to help the rest of us avoid making the same ones.  We’ve all had issues with how to work best – not only within our individual teams, but with the rest of [...] Read more » The post How to Influence Without Power – Tim Herbig on The Product Experience appeared first on Mind the Product.

6 March 2019 42m and 31s


Podcast: How to get Your Team to do Their Best Work with John Cutler

Podcast: How to get Your Team to do Their Best Work with John Cutler

If you’re active on Product Twitter, then you already know John Cutler.  It’s not just that he’s extremely prolific – it’s the quality and depth of his tweets (and his longer essays) that reach deep into the heart of what we’re struggling with on a daily basis – especially his post 12 Signs You’re working in [...] Read more » The post Podcast: How to get Your Team to do Their Best Work with John Cutler appeared first on Mind the Product.

27 February 2019 42m and 29s


Podcast: Roadmaps, OKRs, Vision and Prioritisation with Bruce McCarthy

Podcast: Roadmaps, OKRs, Vision and Prioritisation with Bruce McCarthy

Bruce McCarthy was the president of the Boston Product Management Association, is the founder of consultancy Product Culture and co-wrote the book on roadmapping, Product Roadmaps Relaunched.  He joined us live at the Mind the Product Leadership Forum to chat about how he builds his own roadmaps, prioritisation, product vision, OKRs and quite a bit more. Quote [...] Read more » The post Podcast: Roadmaps, OKRs, Vision and Prioritisation with Bruce McCarthy appeared first on Mind the Product.

20 February 2019 34m and 33s


Podcast: Don’t Worry About Being Cool with Petra Wille

Podcast: Don’t Worry About Being Cool with Petra Wille

Marty Cagan recently called her an “exceptional discovery coach”, but we’ve known that Petra Wille is special for a long time. One of the co-organisers of the MtP Engage conference in Hamburg (and a featured speaker at the Leadership Forum this year), she gave a talk a while back on Egoless Product Development. We wanted to [...] Read more » The post Podcast: Don’t Worry About Being Cool with Petra Wille appeared first on Mind the Product.

13 February 2019 40m and 57s


Podcast: Too Many Product Managers with Ken Norton

Podcast: Too Many Product Managers with Ken Norton

Ken Norton needs no introduction. Now Senior Operating Partner at GV (we still slip up and call it Google Ventures), Ken was a CTO and CEO/founder before he joined Yahoo! to run its Product organisation.  He then joined Google, where he worked on Maps, Calendar and Docs. Ken has also been a keynote speaker, giving [...] Read more » The post Podcast: Too Many Product Managers with Ken Norton appeared first on Mind the Product.

6 February 2019 49m and 55s


Podcast: Marketplace Thinking and Fur Babies with Christopher Nheu

Podcast: Marketplace Thinking and Fur Babies with Christopher Nheu

Christopher Nheu (Head of Product at Australia-based Mad Paws) came to our attention after speaking at ProductTank Sydney. His presentation, Product Thinking for Marketplace Startups, does an amazing job of documenting the differences between pipes and platforms, the three fundamental forces of marketplaces, and the specific challenges of catering to customers concerned with the well-being of [...] Read more » The post Podcast: Marketplace Thinking and Fur Babies with Christopher Nheu appeared first on Mind the Product.

30 January 2019 45m and 26s


Podcast: Breaking the Rules and Generating Insights with Mona Patel

Podcast: Breaking the Rules and Generating Insights with Mona Patel

The founder and CEO of NYC-based Motivate Design, Mona Patel, first came to our attention after appearing on another great podcast, Jonathan Courtney and Jake Knapp’s Product Breakfast Club.  She spoke about running and scaling an agency, which was interesting – but what really got us was her unique take on the Discovery process.  Her [...] Read more » The post Podcast: Breaking the Rules and Generating Insights with Mona Patel appeared first on Mind the Product.

23 January 2019 49m and 57s


Podcast: How to Persuade People with Ben Newell

Podcast: How to Persuade People with Ben Newell

Ben Newell was the first guest we got by recommendation. After giving a talk on persuasion techniques at ProductTank Dallas-Fort Worth, it was a no-brainer for us: this is a key skill for anyone whose job includes wrangling tricky stakeholders, herding teams or presenting to senior management – an area where in which we’d all like [...] Read more » The post Podcast: How to Persuade People with Ben Newell appeared first on Mind the Product.

16 January 2019 36m and 45s


Podcast: Moving Up the Career Ladder with Thor Mitchell

Podcast: Moving Up the Career Ladder with Thor Mitchell

Thor Mitchell knows his bones – he’s an ex-Google product manager (Maps and Google+ APIs) and was most recently the Chief Product Officer at Crowdcube. Following a talk at ProductTank Bristol, he joined us to chat about the advice he gives both to aspiring product managers and to those angling for leadership positions. Quote of [...] Read more » The post Podcast: Moving Up the Career Ladder with Thor Mitchell appeared first on Mind the Product.

9 January 2019 36m and 15s


Ear Worm: the Product Experience Podcast is here

Ear Worm: the Product Experience Podcast is here

Earlier this year, I had the chance to speak at Mind the Product/Engage in Hamburg. It was a fantastic experience, and an opportunity I didn’t want to waste. In preparation, I took the chance to give the talk a few dry-runs at ProductTanks across the UK – and I learned something that was obvious, but [...] Read more » The post Ear Worm: the Product Experience Podcast is here appeared first on Mind the Product.

19 December 2018 1m and 24s

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